Neu Tool & Supply Return Goods Policy

Effective August 1, 2012

• ALL Returns require a RGA prior to sending in for credit
  are to be shipped to Neu Tool & Supply, Attention RETURNS, prepaid by customer
• New Returns must be in original packaging and in saleable condition
• Returns are subject to inspection and manager/manufacturer approval
• Returns cannot exceed 5% of total purchases from previous year
• Returns are subject to restock fees, if received 90 or more days from original invoice date
• Broken/claimed defective merchandise will be replaced, credited,
  or repaired following the respective manufacturer warranty policy
• All warranty merchandise must have a copy of original invoice to end user
• Products that are: Special Order, Discontinued, past their shelf life or not
  purchased from Neu Tool & Supply are considered Non-returnable